Leadership Presentation March 12, 2011: Conflict Resolution

Dr. Roberto Miranda
(Audio: Español)

RESUMEN: The key to harmony in any institution is not in more protocols, rules or written agreements, but in the heart and the proper Christian stance. Conflict is inevitable and a result of the fall of Eden, but it can be managed constructively and profitably within appropriate criteria and processes. Living according to grace instead of law changes everything, and it is important to celebrate the process and the diversity of gifts, cultures, races, languages, calls, and temperaments. Conflict should be seen as natural and not necessarily sinister, and it is important to keep it in check within constructive and profitable limits.

Conflict is a normal and necessary part of life and relationships. Rather than seeing conflict as a problem, it is important to normalize it and recognize its inevitability. Conflict can be an opportunity to learn, grow, and improve relationships. Conflict resolution and reconciliation are essential for healthy relationships and institutions. Sometimes what appears to be conflict is actually complementarity or diversity of perspective. We should strive to understand and appreciate these differences. Overall, conflict can be a positive force in our lives if we approach it with the right mindset and intentions.


The speaker discusses conflict resolution and how conflicts can actually be opportunities for growth and learning. He emphasizes the importance of listening neutrally to the other person, analyzing one's own unconscious reactions, giving oneself time before reacting, and seeing the conflict as an opportunity for spiritual growth. He also suggests giving others the opportunity to express themselves freely and asking for clarification on any controversial points. The speaker believes that conflicts can be resolved through patience, understanding, and a willingness to learn and grow.


In order to handle conflicts in a healthy way, it is important to promote diversity and celebrate different opinions within a group or community. Active dialogue and clarification can help prevent negative conflict. It is important to be willing to sacrifice personal rights to preserve harmony and cohesion within the group, as well as separate the person from their opinions. Yielding in spirit can be a powerful weapon in conflict resolution, and it is important to remember that winning every battle is not always necessary, especially when it comes to preserving important principles or allowing others to grow. The stronger one is, the more they must be willing to lose. Cultivating the image of a victor, not a victim, and relying on God to fight battles and restore losses is key.


In order to overcome the fear of confrontation, one needs to cultivate the image of the victor, not the victim. This means understanding that God fights our battles and restores what we have lost. We also need to focus on changing our character and worldview to align with the principles of the kingdom. It is important to understand that our lives are connected to thousands of powerful principles of the universe, and we can navigate them by ruling the universe from our chairs. This is key to a healthy life and becoming more like Christ.

During a time of prayer, the pastor asks for forgiveness and renounces the principles of the flesh, devil, and world. He embraces the principles of the kingdom of love, truth, mercy, compassion, forgiveness, and peace. He prays for the community to exemplify these values and be peacemakers.

During a Q&A session, a leader expresses appreciation for the pastor's style of leadership and how it helps people understand why certain processes are the way they are. The pastor explains how he tries to implement the values of the kingdom, even if it is counterintuitive and causes problems. He gives examples from the Bible, such as how Jesus reinstated Peter despite his denial, and how he allows people space to heal their wounds.

Another question is asked about how to overcome the fear of confrontation and offending others. The pastor acknowledges this is a difficult challenge and suggests focusing on cultivating a mindset of victory and aligning with the principles of the kingdom. He also emphasizes the importance of prayer and seeking God's guidance in these situations.


To overcome fear of confronting others, one must cultivate a prophetic attitude and speak in the spirit, as well as act out of conviction rather than emotion. It is important to establish a dialogue instead of a monologue and to arm oneself with faith and prayer before speaking. Cultivating an attitude of grace and generosity towards others is key, as it leads to harmony and peace among human beings. To achieve this, one must live a life in subjection to the principles of the Gospel and relentlessly pursue emotional and spiritual maturity. It is a continuous process of practicing these principles in small and meticulous ways in various aspects of life. Drawing the line in situations where rules are being violated is necessary, but it should still be done with grace and love.


The pastor discusses the importance of discernment and knowing when to confront a situation or give it more time. He emphasizes the need for leaders to be rooted in God and have a strong prayer life in order to handle the wounds that come with conflict resolution. It is important to not sweep conflict under the rug, but instead promote dialogue, communication, and creative conflict in order to promote growth and healing. The pastor relates these principles to marriage as well, emphasizing the need for an ethic of resolution, communication, and seeking truth and healing. The highest principle should always be sought in conflict resolution.


Look at what Matthew 5 says, from 21 to 26, which is a passage, the Bible pays so much attention to harmony in the church. Any institution needs harmony. Someone who is very close, and I am not going to mention his name, because I do not want to reveal confidentialities and things, is starting a job in a key non-profit agency, here in the United States, very important, growing a lot. And this person is working at the level of leaders who intervene in different parts of the country, in his direction of this work.

He tells me, "Now I spend most of my time simply working with people." She told me, “now I understand what you do as a pastor, because a lot of my work is resolving conflicts, removing situations of conflict and tension between the key leaders of the institution and promoting that. Lots of disheartened, discouraged, conflicted people.”

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